Refund & Return Policy
Updated at February 4th, 2026
Thank you for shopping at The Gentlemanseleven.
We appreciate the trust you place in us and want to ensure you have a satisfactory experience while purchasing our products.
If, for any reason, you are not completely satisfied with your purchase, you may contact us and we will review your request in accordance with this Refund Policy.
Returns
- Products may be eligible for return only if they are damaged, defective, or incorrectly delivered.
- Requests must be submitted within 7 days of receiving the product.
- Items must be unused and in their original condition and packaging.
Refunds
Once your return request is approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Non-Refundable Items
- Sale or discounted items
- Gift cards
- Digital products (if applicable)
The Gentlemanseleven reserves the right to refuse any refund request that does not comply with this policy.
For refund-related inquiries, contact us at: info@thegentlemanseleven.com
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Gentleman’s Eleven is a premium menswear brand in Australia inspired by the legacy of cricket. We specialize in luxury sportswear, including oversized tees, classic polos, and heritage knitwear. Celebrating discipline, elegance, and the spirit of the game.
Gentleman's Eleven, 36 Cox Rd, Pimpama QLD 4209, Australia
+61 434 704 273
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